Returns, Refunds & Cancellations:
No returns of any merchandise will be accepted without a Return Authorization Number (RA#). Please contact customer service to receive a RA#. All returns must be made within 30 days of receipt of merchandise for merchandise credit less a 20% restocking fee, unless otherwise stated. Returns should be sent to the address of the shipper on your original packing list. Any products to be found defective, the manufacturers warranty will apply (Excludes shipping charges). Items returned must be in new and resalable condition, in original packaging.
Please note that not all items will be eligible for return. No returns or cancellations accepted on any Custom products, Custom Imprinted products, Striped or Sheeted products, Concrete products, LED Sign products or any other products noted as such. Should there be any questions regarding these items, please reach out to our team (847)-966-1018. We will be happy to assist you.
Note: When returning products, be sure to send them pre-paid, insured and save your shipper's tracking number. Without a tracking number, it may be difficult to prove that your return arrived at our factories.